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Never send a
mediocre message to
your customers
again.

available in German, French, Italian and English.

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Consistent, high-quality, communication with minimal training,
in accordance with your company guidelines.
 

higher

Customer Satisfaction

up to +20%

First Contact Resolution

All outgoing customer service messages are (automatically) checked for mistakes before they're sent to your customers.

Save yourself the 4-eye reviews and remind your team
to upsell or deflect requests to self-service.

up to -30%

Average Handling Time

up to -50%

Quality Control Costs

Save thousands of hours: let  AI screen through each message and point out problems in a management report to your inbox.

Being in training, means being away.

Onboard, upskill, and train agents while they work.

up to -50%

Training and Upskilling Costs

Make your customers happy,

your employees more engaged,

and your managers more productive.

by consistently delivering 5 star customer service.

by giving them the right tool to learn, upskill and excel at their job.

by automating reviews, quality control and trainings.

One Brand,
One Voice.

Unify the tone of voice
throughout the whole team
using dozens of prebuilt
linguistic features.

Brand spelling correction
Upsells
Politeness
Diversity & Inclusion
Tone
Clear and compact language
Redirection to self-service
Flag passive speech
Formality
Avoid clichés
Spelling mistakes
Standardise dates & times
Filler words detection
Helvetism

Get in-depth analytics with AI:

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get insights on performance,
strengths and weaknesses
across teams, team members, and communication channels.

All data is processed
Switzerland.

Optimize all your documents, templates, and website text to be on-brand, clear and inclusive in only a few clicks.

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advaisor works

where you do,

In German, French, Italian and English. 

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The solution presented by advaisor [...] went much further than we expected. I am convinced that the tool will support us in [...] everyday life in the best possible way and will relieve us of a lot of work in the context of quality management.

Head of Customer Service

Baloise insurance

« [...]I like the advaisor software. It supports an inclusive language – directly when you are writing. It gives an alert when you use non-inclusive words and increases your awareness of the topic.

Try it out! »

Director of the Competence Centre for Diversity & Inclusion 

University of St. Gallen, Prof. Dr. Gudrun Sander

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