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Never send a
mediocre message to
your customers
again.

available in German, French, Italian and English.

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Consistent, high-quality, communication with
minimal training, in accordance with your company guidelines.

 

All outgoing customer service messages are (automatically) checked for mistakes before they're sent to your customers.

Remind your team to upsell
or redirect your customers to
self-service.

+20%

First Contact Resolution

-30%

Average Handling Time

- 50%

Quality Control Costs

Save thousands of hours by performing quality control based on your rules.

No more time-consuming training sessions.
Onboard, upskill, and train in real time.

-50%

Training & Upskilling Costs

Make your customers happy,

by consistently delivering 5 star customer service.

your employees more engaged,

by giving them the right tool to learn, upskill and excel at their jobs.

and your managers more productive.

by automating the review, quality control and training process.

One Brand,
One Voice.

Unify the tone of voice
throughout the whole team
using dozens of prebuilt
linguistic features.

Brand spelling correction
Upsells
Politeness
Diversity & Inclusion
Formality
Clear and compact language
Redirection to self-service
Flag passive speech
Formality
Avoid clichés
Spelling mistakes
Standardise dates & times
Filler words detection
Helvetism

Get in-depth analytics with AI:

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get insights on performance,
strengths and weaknesses
across teams, team members, and communication channels.

All data is processed
in Switzerland.

Optimize all your documents, templates, and website text to be on-brand, clear and inclusive in only a few clicks.

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advaisor works

where you do,

In German, French, Italian and English. 

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The solution presented by advaisor [...] went much further than we expected. I am convinced that the tool will support us in [...] everyday life in the best possible way and will relieve us of a lot of work in the context of quality management.

Head of Customer Service

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« [...]I like the advaisor software. It supports an inclusive language – directly when you are writing. It gives an alert when you use non-inclusive words and increases your awareness of the topic.

Try it out! »

Prof. Dr. Gudrun Sander

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