Increase customer satisfaction
Help your agents to answer customer requests with the right tone, to boost client satisfaction and productivity KPIs.
Write with one voice as a company
Digitalized style and brand guides: High-quality communication across written channels.
Measure your progress
Create quality metrics, include these into management reports and improve accountability.
Upskill beyond training
Upskill employees with relevant suggestions that improve style and build soft skills
Our real-time AI coach supports high-quality writing and nudges towards the defined brand voice.
Aligning corporate communication with a defined brand voice and quality standards is challenging.
The advaisor AI software addresses this challenge.
Consistent, high-quality communication for your customer services
Impress customers in every interaction and reduce follow-up requests.
National and international recognition
Our partners love us
(and we love them, too)
« [...]I like the advaisor software. It supports an inclusive language – directly when you are writing. It gives an alert when you use non-inclusive words and increases your awareness of the topic.
Try it out! »
« The solution presented by advaisor [...] went much further than we expected. I am convinced that the tool will support us in [...] everyday life in the best possible way and will relieve us of a lot of work in the context of quality management. »
Head Customer Satisfaction, Baloise
Prof. Dr. Gudrun Sander
Director of the Competence Centre for Diversity & Inclusion
University of St. Gallen
« In recent months, we all had to adapt to a more digital world – a world in which good online customer service is becoming massively more important. Thanks to advaisor AG’s AI-based solution – which analyses text for interaction and provides immediate feedback and suggestions for improvements – organisations can immediately make a positive impact on customer experience and satisfaction. This has not only impressed us, but also some large Swiss companies such as Die Mobiliar, Baloise and SBB. »
Head of Startup program Microsoft Switzerland